Support
Help for DistrictAssist and other Good Day Source products.
How to get help
- Email support@gooddaysource.com
- Phone 504-435-5640
- Hours: 8:00 a.m. - 5:00 p.m. Central, Monday-Friday
Response targets
- Critical (service down): within 4 business hours.
- Standard: within 1 business day.
What to include
District name, the user's email, what happened, and a screenshot if you have one.
Remote help
No software install is needed. Screen sharing over Microsoft Teams or Zoom is available on request.